National Taxpayer Advocate Public Forum Transcripts

"[You] ask people, okay, if you had the choice between trying to find the answer to a government question online, yourself, or just picking up the phone and calling somebody, which would you prefer? Sixty percent of people say they prefer to pick up the phone, including half of millennials."  — Rick Parrish, Senior Analyst serving Customer Experience Professionals, Forrester...

Premium Tax Credit: 3 ways to reduce the chance of owing taxes

This past filing season saw some people owing money at tax time that they didn’t expect. Why? Because they didn’t provide an accurate income estimate to the Marketplace when enrolling for health insurance or they forgot to report changes to the Marketplace immediately. Don’t let that be you next year! Here are three ways to help lessen your chances of owing money at tax time, ...

Got a notice about a healthcare coverage related issue recently and not sure what to do with it?

With both the IRS and the Healthcare Marketplace sending healthcare notices out each year, you might be confused. We hope the information below will help you sort out why you received this message and what you need to do to respond. IRS Healthcare Related Notices Premium Tax Credit Letter 12C This letter is sent if healthcare coverage related documents, like the Form 1095A, Health Insurance Mar...

ALERT: Parents and students should be on the lookout for potential tax scams

With students headed back to school in a few short weeks, parents and students alike should be advised of telephone scammers who target taxpayers during the back-to-school season. Such scammers demand payment for taxes like the "Federal Student Tax" -- a bogus tax. Scammers are always trying to update ways in which they can carry out their scams, including: altering the caller ID on incoming ca...

Two new videos feature our Taxpayer Advocate Service Affordable Care Act estimators

Two new videos are now available that provide a brief overview of the four available Affordable Care Act (ACA) estimator tools. All of the easy-to-use ACA estimators are designed to help you estimate ACA related credits and payments. The videos separate the estimator overviews by audience: one for individuals covering the Individual Shared Responsibility Payment and the Premium Tax Credit Chang...

Forum on taxpayer service in San Antonio, TX

National Taxpayer Advocate Nina E. Olson and Rep. Lloyd Doggett, a member of the House Committee on Ways and Means and the Ranking Member of its Subcommittee on Human Resources, held a public forum to discuss what taxpayers want and need from the IRS to comply with their tax obligations. The Hispanic Chamber of Commerce hosted the forum at the Maestro Entrepreneur Center in San Antonio.  A...

The National Taxpayer Advocate releases Volume 2 of FY2017 Objectives Report to Congress, announces papers available from taxpayer rights conference

Today the National Taxpayer Advocate released Volume 2 of the Fiscal Year 2017 Objectives Report to Congress and announced that presenter papers submitted from the November 2015 inaugural conference on international taxpayer rights have now been posted to the TAS website. Objectives Report to Congress Volume 2The National Taxpayer Advocate is required by statute to submit a year-end report...

Next Public Forum on taxpayer service needs and preferences to be held in San Antonio, TX on August 30

National Taxpayer Advocate Nina E. Olson and Rep. Lloyd Doggett, a member of the House Committee on Ways and Means and the Ranking Member of its Subcommittee on Human Resources, will hold a public forum to discuss what taxpayers want and need from the IRS to comply with their tax obligations. The public forum will be held on Tuesday, Aug. 30, at 8:30 am local time at the Maestro Entrepreneur Ce...

Forum on taxpayer service in Los Angeles, CA

National Taxpayer Advocate Nina E. Olson and Rep. Xavier Becerra, a senior member of the House Committee on Ways and Means and the Ranking Member of its Subcommittee on Social Security, held a public forum to discuss what taxpayers want and need from the IRS to comply with their tax obligations. The forum, held at the Boyle Heights City Hall, drew nearly 100 participants from the greater Los An...

Forum on taxpayer service in Portland OR

National Taxpayer Advocate Nina E. Olson held a public forum in Portland, Ore., on Thursday, August 18, to discuss what taxpayers want and need from the IRS to comply with their tax obligations. The forum was held in Portland at the invitation of Sen. Ron Wyden, Ranking Member of the Senate Committee on Finance. Over 40 members of the public attended the forum at the Hollywood Senior Center in ...